PRIVACY POLICY
At Compasión Therapy, your privacy matters. I’m Sheila Arias, a licensed therapist and founder of Compasión Therapy, and I am committed to creating a safe and respectful space for your healing—starting with how your information is handled.
Information I Collect
I may collect personal information when you:
Contact me through the website
Schedule a consultation or therapy session
Become an active client through my secure client portal
This may include your name, email address, phone number, and intake information you voluntarily share.
How Your Information Is Used and Protected
Your information is used only for purposes such as:
Communicating about sessions and services
Delivering quality therapeutic care
Maintaining accurate records in accordance with legal and ethical standards
Client records are managed through SimplePractice, a HIPAA-compliant and secure platform. I am the only person with access to your records, which are protected against unauthorized access.
Confidentiality in Therapy
What you share in therapy is confidential and protected under HIPAA guidelines. Exceptions to confidentiality may apply if:
There is risk of harm to yourself or others
There is suspected abuse or neglect of a child, elder, or dependent adult
Records are required by a valid legal order
I will always discuss these limits with you if they become relevant.
Third-Party Sharing
I do not sell, rent, or share your personal information with third parties. Information will only be shared with your consent, or as required by law.
Payments and Insurance
I operate as a private-pay practice and do not bill insurance directly. This choice allows for greater flexibility, confidentiality, and culturally grounded care.
If you have out-of-network benefits, I can provide monthly superbills or, upon request, submit claims to your insurance provider so you may seek reimbursement.
Your Consent
By using this website, submitting a form, or scheduling a session, you consent to the collection and use of your information as described in this policy.
